Dream Heaven Adventure respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or use our trekking, tour, climbing, and travel-related services in Nepal.
Information We Collect
We may collect personal information that you voluntarily provide to us, including:
- Full name
- Email address
- Phone number
- Passport details (when required for permits or bookings)
- Emergency contact information
- Travel preferences and trip details
- Health or dietary information when necessary for travel safety
You may also browse our website without providing personal information.
How We Use Your Information
We use your information only for legitimate travel and operational purposes, including:
- Processing bookings and permits
- Organizing trekking and travel services
- Communicating about your trip or inquiry
- Providing customer support
- Ensuring traveler safety and operational management
We do not sell, rent, or trade your personal information to third parties.
Payment Information
Payments are processed through secure payment systems and trusted banking partners.
Dream Heaven Adventure does not store sensitive credit card information such as full card numbers or CVV details.
Cookies and Website Analytics
Our website may use cookies and basic analytics tools to improve website functionality, understand visitor activity, and enhance user experience.
These tools may collect limited non-personal information such as browser type, pages visited, device information, and approximate location data.
Sharing of Information
In order to operate your trip smoothly, we may share necessary information with trusted travel partners such as hotels, airlines, guides, transportation providers, permit offices, and trekking staff.
Your information is shared only when necessary for travel operations and booking arrangements.
Data Security
We take reasonable administrative and technical measures to protect your personal information from unauthorized access, misuse, or disclosure.
Only authorized personnel have access to personal information required for operational purposes.
Policy Updates
Dream Heaven Adventure may occasionally update this Privacy Policy to reflect operational, legal, or website changes. Updated versions will be posted on this page.
Contact Information
Dream Heaven Adventure Pvt. Ltd.
Kathmandu, Nepal
Website: https://dreamheavenadventure.com
Email: info@dreamheavenadventure.com
By using our website or booking a trip with Dream Heaven Adventure, you agree to this Privacy Policy.
